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Wij bieden nu telefonische ondersteuning in het Noors en Nederlands

6 april 2021

Vanaf nu bieden wij onze Nederlands- en Noorssprekende klanten telefonische ondersteuning in hun moedertaal.

Gepersonaliseerde ondersteuning in hun moedertaal is iets wat onze klanten zo prettig vinden aan de ervaring van one.com. Wij zijn zeer verheugd te kunnen aankondigen dat wij deze dienst uitbreiden tot onze klanten in Noorwegen, België en Nederland.

Klanten zullen in hun moedertaal advies kunnen inwinnen en hulp krijgen bij het opbouwen van hun online aanwezigheid via chat, e-mail en telefoon. De telefoon- en chatondersteuning in het Noors is beschikbaar tijdens werkdagen tussen 09:00-16:00 uur. De telefonische ondersteuning in het Nederlands is beschikbaar op werkdagen tussen 09:00-16:00 uur, en als chat nog eens twee uur, tot 18:00 uur.

Buiten deze uren kunnen alle klanten chat-, telefoon- en e-mailondersteuning krijgen in het Engels. Onze e-mail ondersteuning is 24 uur per dag beschikbaar.

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